The role of servicescape and social interaction towards the experience of customers and employees in the café setting. A study in Vietnam.
Author: Tran Xuan, Quynh
Under the direction of: Nadine Tournois et Van My Dang
Université Côte d’Azur
English text
Keywords: Management sciences, Vietnam, Service environment, Social interaction, Service experience, Coffee - Consumption - Vietnam, Consumers - Attitude - Satisfaction - Loyalty, Customer relations.
Read more...






